F.A.Q

Frequently Asked Questions

Technical - How do control email spam?

You can control spam from the control panel.  Access it from here:  Vybe Networks Inc..

You will need your Vybe login and password to access that page.

Under the "Users" tab select "Spam control" or "Email filters." There are a number of items to select. Each one is clearly documented on that page.

How to Select a Corporation's Name?

Choosing a corporate name is probably the most difficult task of incorporating a business. Every corporation must have an acceptable name at the time of their incorporation because the corporation will then exercise its rights and carry out its obligations under this name. All corporate names must conform to various statutory requirements. You may wish to review the relevant acts and regulations of your jurisdiction.

The most common concern when trying to select a corporate name is that corporate name cannot be identical to or lead to confusion with another corporation or business already using an identical or similar name.

A corporate name is generally made up of 3 parts:

  • Distinctive element;
  • Descriptive element; and
  • a legal ending.

The distinctive element of the name is the part that makes distinctive from other corporations, i.e. what makes them different. The more different or fanciful the easier it is to get approval.

The descriptive element describes the main activities or type of business of the corporations.

The legal ending indicates that it is in fact a legal corporation and not just a business registration or partnership. You can choose from the following words: Incorporated, Limited and Corporation, or their respective abbreviations: Inc., Ltd. and Corp.

All corporations MUST have a distinctive element and a legal ending to their names. Some corporations choose not to have a descriptive element.

For example, in the name "Tiger Computers Inc." the word "Tiger" is the distinctive element; the word "Computers" is the descriptive element; and the "Inc." is the legal ending

My legal name has changed, how do I make changes from my old name?

Please complete the information on the reverse side of the certificate and have your signature guaranteed by a recognized Medallion Signature Guarantee (STAMP) Program. You can also send us a notarized letter with your new information.

We must receive the originals via post or courier.

How do I transfer securities to another person?

Please complete the information on the reverse side of the paper certificate and have your signature guaranteed by a recognized Medallion Signature Guarantee (STAMP) Program. You can also send us a notarized letter authorizing the transfer OR complete the Stock Power of Attorney on our site - located here: 

Services - Excelsior Solutions Corporation

Please note that we require the original signatures.  Please send by post or courier to our office.

What do I do if my address changes?

To change your address, please provide us with written notice to let us know your new address. Please make sure that you include your personal information such as phone number, complete name and previous address. You may email the change to us or send the change by mail or fax to our office to the attention of Operations Department.

Technical - Where are our servers located

Our servers are all located in Toronto, Canada.

Technical - How do I set up my email on my desktop?

If you prefer to use a client on your own system, by far the most common option, then you need to set up your account settings to point to our server. 

You will need your username or email address

password

incoming server: imap.Vex.Net

Outgoing Server: smtp.vex.net

The default port numbers should be fine. If you are using Vybe to send email set encryption (TLS) on, set it to authenticate before sending and set the port to 587.